How do I know if I need a hearing aid?

Some of the first signs of hearing loss may be: often asking people to repeat themselves, others’ speech sounding muffled or like they’re mumbling, or friends and family commenting that the TV volume is too loud.

If you’re experiencing any of these symptoms, act now. The sooner you do, the greater the chance of saving your hearing, and protecting your brain against cognitive decline. Get in touch today. One of our hearing consultants will call you and conduct an in depth consultation to understand your hearing situation and provide expert advice. If you appear to be a good candidate for hearing aids, we will find a qualified hearing care provider in your area who’ll conduct a hearing test, give you an objective assessment, and tell you whether hearing aids will help.

Will a hearing aid help me, a friend, or a family member?

The short answer is yes! Modern hearing aids are incredible. They enhance speech, filter out background noise, and in many cases, link with bluetooth to your cell phone. These tiny computers can help most people experience all the sounds they’ve been missing. 

However, in some situations – typically for children with severe hearing loss – hearing aids may not be the best solution, and a cochlear implant or other technology may be better suited. Adults that have had severe hearing loss since childhood, but have never worn hearing aids before, may also not be suitable hearing aid candidates.

For a definitive answer, speak to one of our hearing consultants. They’ll be able to guide you and refer you to your closest hear.com hearing professional:

Why hear.com?

At hear.com, we believe that everybody should hear well, so they can live well. This belief combined with our expertise in the field has helped us become the fastest-growing hearing care company in the world.

The foundation of our hearing success formula consists of 3 elements: 

  1. We find qualified hearing care providers (audiologists) in your area, so you know you’re in great hands.
  2. We only work with world-class manufacturers like Widex and Signia. These brands have a range of hearing aids, allowing us to find the perfect device for your specific needs.
  3. We adopt a dual expert approach: First, your personal hearing consultant will guide you through the full process until you’re 100% happy with your device. Secondly, we team up with your local hearing care provider, who conducts the hearing evaluation, the professional fitting, and your follow-up care.

How do you work?

Finding your hearing solution is as easy as 1, 2, 3… 4! The first step is to tell us about your requirements by filling out our form. Next, we’ll give you a call to discuss your unique hearing needs, schedule a hearing test near you, and recommend the best hearing aid for your specific needs.

Why do I have to fill in a form?

We want to make sure we arm you with all the information you need before choosing the right hearing aids, which is why this is such an important step. We promise it will only take a few minutes! ☺

How do I choose a hearing aid?

How do I choose a hearing aid?

Choosing a hearing aid is not as simple as choosing a smartphone or flatscreen TV. There are many different models, technology classes, and style combinations. The hearing aid suitable for you will depend on a combination of your lifestyle, the type and extent of your hearing loss, and your budget. Speak with one of our hearing consultants today to find out more

What brands do you offer?

We only work with leading German and Danish brands like Widex and Signia – companies that are continually developing new technologies. This means you get access to some of the best hearing aids available on the market today. If you’d like more information about these brands, our consultants are happy to help

How much will my hearing aid cost?

Finding the right hearing aid is not one-size-fits-all. To get the most out of your device, we need to ensure that it aligns with your specific needs. This affects the price. As soon as we have a clear understanding of your needs, our consultants can provide you with a cost estimation.

To read more about pricing, visit our pricing page

Why are hearing aids so expensive?

Modern hearing aids are so much more than sound amplifiers. They are tiny, complex computers. Advanced technology makes it possible to hear well in different listening situations and even in noisy environments. The cost of your hearing aid will depend on the level of technology you need. Our consultants are happy to provide you with more information, as well as a cost estimate.

Does hear.com offer payment plans?

We’re affiliated with two medical credit providers, MediFin and MediWallet. These providers allow you to pay off your hearing aid in 18-36 month instalments either by taking out a loan, or through a credit facility, which can be used towards your hearing aid purchase or other medical bills. If you prefer to use another credit provider, this is also an option. 

Will my medical aid cover my hearing aid?

Many medical aids do provide a benefit towards hearing aids, but the exact amount will vary depending on your plan, as well as your available funds. 

How long before my hearing aid works?

After several years of not hearing well, there will be an adjustment period where your brain needs to adapt to hearing certain frequencies again. For some users it’s just a few days, for others it might be a few weeks. That’s why it’s important to wear a new device first thing in the morning until you go to bed.

What if I’m not happy with my hearing aids?

If you aren’t completely happy with your devices, you can return to your hearing care professional for as many follow-up visits as needed within the first 30 days. This will allow them to fine-tune your device.

If, after fine-tuning and within the 30 days, you’re still unhappy, you can try another make or model or return your hearing aids for a full refund.

Where are your offices located?

We don’t have offices of our own, but instead, operate through a partner network that consists of hand picked audiologists across South Africa. Contact us today and one of our hearing consultants will help you find a hear.com partner as close to your location as possible. 

How do I contact hear.com?

Send us a Whatsapp, give us a ring, or request a free consultation via our website.
Whatsapp:  079 896 4163
Call: 011 084 7449