File your loss & damage claim on your customer portal

To keep everything about your hearing aids in one secure place, loss & damage claims have moved to your hear.com customer portal. It only takes a few minutes — just sign in and follow the steps.

1. 1

   Go to support.hear.com and log in to your account.

2. 2

   Open the Loss & Damage section from your portal.

3. 3

   Fill out and submit your claim — we'll take it from there.